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Frequently Asked Questions
 
When people hear about us, the most common questions have one simple answer: "because we choose to". Most people in our great country have lost faith in the "good deal" or the "caring company" but the truth is, that is exactly what we choose to offer.
We believe more client relationships means we can offer quality services at better rates and still succeed.

Almost all clients eventually use more of our services, so we can afford to offer them for less. It's the relationships we are counting on. Your satisfaction is not only something we write in a guarantee, but we are banking on it.

 

1) How can you offer better rates than the banks, my current credit card processor, my telephone service or T1 internet provider, and the major POS companies?

We choose to make less than they do for every account we sign up. It is that simple. We often use the same or better equipment than they may offer, and your transactions get processed the exact same way they do now. We can beat the competition by knowing our relationship with you will keep you with us for our other great services. The way we see it, less is sometimes more when there is a valuable relationship involved.


2) Why should my business consider your company for my web design or web hosting needs, there are many hosts out there with great deals.
 

In this case, we may not have the cheapest price for a good reason. We believe results are more valuable than price alone. Ron Farber, Fivestar founder, has been offering I.T. and web services since 1994, which means more experience than any other company, period. Our knowledge of business and technology will keep your site operating faster with better equipped hosting solutions. We can help make your web presence more effective. The effective part is what most companies miss as most designers focus on art, not the objective of your business.